Privacy Policy

Last updated: June 2026

This Privacy Policy explains how UTS QR SCAN (operating at utsqrscan.in, also referred to as "RailOne – UTS QR SCAN", "we", "us", or "our") collects, uses, and protects information when you visit our website. By using this site, you agree to the practices described below.

1. Who We Are

UTS QR SCAN is an independent, community-run informational platform that provides easy access to Indian Railways station and platform QR codes for use with the RailOne mobile app (formerly the UTS app). We are not affiliated with Indian Railways, CRIS, the Ministry of Railways, or the Government of India.

2. Information We Collect

2.1 Information You Provide

If you use the Contact Form, you voluntarily provide your name, email address, phone number, and message. This information is used only to respond to your enquiry and is not stored beyond what is necessary to handle your request.

2.2 Automatically Collected Information

When you visit our website, certain information is automatically collected by third-party services we use (see Sections 4 and 5 below). This includes:

• Pages visited, time spent on site, and navigation path
• Device type, browser type, and operating system
• Approximate geographic location (country/region level)
• Referring website (where you came from)

We do not collect your name, email, or other personally identifiable information unless you provide it via the contact form.

2.3 Local Storage (Browser Storage)

Our site uses your browser's localStorage to store:

• Recently viewed stations — a list of the last few station QR pages you visited, shown on the home page for convenience.
• Favourite stations — stations you have marked as favourites using the ♡ button on any station page.
• Theme preference — whether you prefer light or dark mode.

This data is stored entirely on your own device and is never sent to our servers. You can clear it at any time using the "Clear" button on the home page, or by clearing your browser's site data.

3. How We Use Information

The information automatically collected through analytics (see Section 4) is used to:

• Understand which stations and states are most searched, so we can prioritise QR accuracy updates.
• Identify technical issues (broken pages, slow load times) and fix them.
• Understand our audience to improve content and navigation.

We do not sell, rent, or trade any personal information to third parties.

4. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects information about how visitors use the site using cookies and similar tracking technologies. The data collected includes:

• Pages visited and session duration
• Device and browser information
• Approximate location (country/city level)
• Traffic source

Google Analytics data is processed and stored on Google's servers and is subject to Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. For more information, see Google's Privacy Policy.

5. Google AdSense and Advertising Cookies

This website uses Google AdSense to display advertisements. Google AdSense is an advertising service provided by Google LLC. Google and its partners use cookies to serve ads based on your prior visits to this website and/or other websites on the internet.

Specifically:

• Google uses cookies (such as the DoubleClick cookie) to serve ads and measure performance.
• Google's use of advertising cookies enables it and its partners to serve ads based on your visits to this site and other sites on the internet.
• Third-party vendors, including Google, may use cookies to serve ads based on a user's prior visits to this website or other websites.

Opt out: You may opt out of personalised advertising by visiting Google Ads Settings, or by visiting aboutads.info. For more information about how Google uses data when you use our site, see How Google uses data when you use our partners' sites or apps.

6. Cookies

Cookies are small text files stored on your device by your browser. This site uses the following categories of cookies:

• Analytics cookies — set by Google Analytics to measure site usage (see Section 4).
• Advertising cookies — set by Google AdSense to serve and measure ads (see Section 5).

We do not set any first-party cookies ourselves. You can control or delete cookies through your browser settings. Disabling cookies may affect the functionality of some features on this site. For guidance, see allaboutcookies.org.

7. Third-Party Links

This website may contain links to external websites (such as Google Play Store, IRCTC, Indian Railways official site). We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any external site you visit.

8. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at railonehelp@gmail.com and we will delete it promptly.

9. Data Security

We take reasonable precautions to protect your information. The site is served over HTTPS. Contact form submissions are handled securely. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.

11. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete information we hold about you. Since we collect minimal personal data, the primary data under your control is the localStorage data on your own device, which you can clear at any time through your browser.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: railonehelp@gmail.com
• Contact form: Contact Us

This is an independent, community-run platform. UTS QR SCAN is not affiliated with Indian Railways, CRIS, the Ministry of Railways, or the Government of India.